R & J Leisure T/A Relaxing Campervan Adventures is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from you when you use our campervan hire services, visit our website, or otherwise interact with us.

1. Information We Collect:

• Personal Information: When you make a booking or an inquiry, we may collect personal information such as your name, address, email address, phone number, driver’s license details, and payment information.
• Booking Information: We may collect information related to your booking, including pickup and drop-off dates, campervan preferences, and any additional services you request.
• Communications: We may retain records of any communications you have with us, including emails, live chats, or phone calls.
• Website Usage: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and duration of visit, using cookies and similar technologies. You can adjust your cookie preferences through your browser settings.

2. How We Use Your Information:

• We may use the information we collect for the following purposes:
  • To process your bookings, payments, and inquiries.
  • To provide customer support and respond to your requests.
  • To personalize your experience and tailor our services to your preferences.
  • To communicate with you about your bookings, updates, promotions, and marketing offers.
  • To improve our services, website functionality, and user experience.
  • To comply with legal and regulatory requirements.
  • To protect our rights, property, and safety, as well as those of our customers and others.

3. Sharing and Disclosure of Information:

• We may share your information with third parties for the following purposes:
  • With service providers and business partners who assist us in providing our services, processing payments, or conducting business operations.
  • With legal or regulatory authorities when required to comply with applicable laws, regulations, or legal processes.
  • With your consent or at your direction.

4. Data Security:

• We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices:

• You may have certain rights regarding your personal information under applicable data protection laws. These may include the right to access, correct, delete, or restrict the processing of your information. You may also have the right to object to processing or to data portability. To exercise these rights, please contact us using the information provided below.

6. Updates to this Privacy Policy:

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

7. Contact Us:

• If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at: hello@relaxing-campervan-adventures.com.

By using our services, visiting our website, or otherwise interacting with us,you consent to the collection, use, and disclosure of your information as
described in this Privacy Policy.

Thank you for trusting Relaxing Campervan Adventures with your campervan hire needs.